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Own Web Now Documentation

Table of Contents

Welcome to Own Web Now documentation, this is the home to all the frequent questions, documents and guides we frequently point our users to.

ExchangeDefender

Where can I get some documentation on ExchangeDefender deployment?

Where can I get some documentation on ExchangeDefender troubleshooting?

What are my MX and outbound settings for ExchangeDefender?

Does ExchangeDefender work with Dynamic IP addresses?

How do I get the SMTP dump if I am not on Microsoft Exchange?

Why are my ExchangeDefender email reports not arriving at the time I set in the control panel?

We got an additional domain, how do we add it to an existing ExchangeDefender account?

Why is outbound.exchangedefender.com rejecting messages with random errors?

How do I get ExchangeDefender to deliver inbound mail to multiple IP addresses?

I am having problems with inbound/outbound delivery, can you help figure out where the issue is?

How can I create a desktop shortcut that automatically logs me into the ExchangeDefender portal?

How do I submit an activation request if the mail server is not Exchange or I do not have an SMTP dump?

The ExportAddresses.vbs import didn't work, I don't see the accounts, what now?

Some SPAM is getting through, where can I report it?

Virtual Hosting

I want to transfer my hosting to you, what are your name servers?

Which development platforms do you support?

I uploaded my web page via FTP but I do not see it?

My ISP is blocking or filtering port 25 traffic, what can I do?

I would like to use my iPhone with the service, what do I set as my SMTP server?

How can I redirect my domain to another domain or another subdomain?

I want to control my own DNS, can I still use you?

How many domains can I host in one account?

Exchange Hosting

How do I setup Outlook 2007 for RPC-over-HTTP?

How do I get BlackBerry to work with OWN Exchange Hosting?

Will my iPhone work with Hosted Exchange?

How do I find out the size of my mailbox?

Offsite Backups

I purged my Retention Area but my allocation has not gone down, how can I nuke my entire retention area?

How do I login to the web interface, it keeps on rejecting my username and password?

My backups fail with the following error, String index out of range -1 on a backup job, whats wrong?

How do I troubleshoot scheduler issues or missed scheduled backups with offsite backup agent?

Why do my scheduled backups fail with error No User Defined!?

Where can I get the latest backup agent software?

How can I reset my backup account?

Can I backup multiple computers with the same username/agent?

Can I share my quota / storage allocation over multiple accounts?

Do you offer seeding services?

What is the physical layout of your offsite backup service?

I am getting error Expect log sequence '686' but found 'SERVER\Microsoft Information Store\First Storage Group\E000068A.log

News & Events

The best way to stay in touch with us is through our blog, but from time to time we do special things that we feel you might find interesting. Check them out!

July 17, 2008
OWN Partner Call 5
Dana Epp talks about a new security solution offering for SMB.

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July 11, 2008
OWN Partner Call 4
Matt Makowicz talks about maturity of the partner business at WPC.

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